Business Analyst (IT & Digital experience)
Fields of Experience
Brand Management
Communications Management
Operational Support
Customer Satisfaction
Process Improvement
Reporting & Analytics
Coaching & Development
Quality Assurance
Client Relationship Management
Training & Presentation
Product, Process and Performance Management
Computer Software Knowledge / Experience
Microsoft Office 2013
SQL Server Management Studio
JIRA Issue & Project Tracking Software
Macromedia Freehand MX
Macromedia Flash 8
Adobe Illustrator CS5
Adobe InDesign CS5
Adobe Photoshop CS5
Adobe ImageReady CS5
Adobe After Effects 7
Current Duties include but not limited to:
Develop technical requirements for a new solution by studying market and existing projects
Translate business requirements into technical requirements and workflow documentation
Collaboration with a distributed team of developers, testers and analysts
Work in a team using an agile methodology of software development (Scrum, continuous integration, daily stand up, etc.)
Develop and manage project documentation
Communicate with stakeholders, collect and refine business requirements, create documentation for handover to operational teams
Validate requirements in delivered solutions. This includes various forms of user testing.
Ensure all documentation is of the highest standard